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Usage Tracking

Overview

Usage Tracking displays the current agent's Operational Indicators and provides Conversation History queries, helping administrators understand agent Usage Activity.

Usage Guide

View Operational Indicators

The Operational Indicators module uses data to clearly show core usage of the current agent, helping administrators understand its operational performance.

No.Description
1Use this button to switch whether Operational Indicator data is shown in detail.
2Switch the Time Range for viewing Operational Indicator data.
|100
3View the Question Count, Active Users, and Question People for the current Dashboard Agent.
  • Question Count: Reflects the agent's overall usage frequency and usage level.
  • Active Users: Reflects user stickiness and helps identify core user groups.
  • Question People: Shows the scale of users participating in questions and reflects the agent's user coverage.

View Conversation History

Each Q&A generated on the frontend is stored in the backend as Dialog History, making it easy for administrators to review user questions, Q&A status, and the execution process.

Filter

At the top of the Conversation History page, filter historical conversations by conversation status, Time Range, complete Message ID / conversation content, user name, and other conditions.

View Dialog History Details

Click Dialog History in the operation column on the right to view the full content, execution process, and results of the Q&A.

Copy Message ID

Click the button to copy the Message ID. You can provide the copied Message ID to Guandata for troubleshooting.