System Integration FAQ
Where can I find the unified account integration API?
Guandata provides a complete set of public APIs for user and user group management, allowing enterprise IT departments to integrate unified account management. For details, see Unified Account Integration.
Does Guandata BI support single sign-on with multiple systems at the same time?
Answer: No. BI supports single sign-on with only one system. External accounts and BI accounts have a one-to-one mapping.
Does the single-login setting include mobile? Can mobile and desktop log in at the same time?
Answer: Currently, the following scenarios do not participate in single-login account kick-out:
- DingTalk/WeCom embedded access, on both PC and mobile
- SSO login
- DingTalk/WeCom QR code login on PC
- Other third-party integrated logins
Does Guandata have a backup mechanism?
Answer: Yes. As long as the server has enough disk space, Guandata deploys automatic full-data backups at 02:30 every day. Backups are retained for 7 days. If an emergency occurs, you can choose to roll back to data from the past 7 days.
Do our delta lake and Spark share the same server?
Answer: Delta Lake is not a service. It is a Spark plugin.
Does SaaS support DingTalk integration?
Answer: In the SaaS environment, DingTalk limits a single IP to one company. Therefore, DingTalk account integration is not currently supported. However, simple DingTalk embedded app integration is supported, and quick login can be implemented by remembering the password.
Does SaaS support WeCom integration?
Answer: Yes. For WeCom integration in SaaS, contact O&M staff to enable the entry and modify the corresponding domain in the database.
What is the timeout limit for BI platform API interfaces?
Answer: The API interface itself has no timeout, but the connection layer does. The default is 3 minutes. If it has been modified, the modified value applies.
Can I specify the folder for a dataset uploaded through an API?
Answer: No. You cannot specify the folder during API upload. The dataset is stored in the root directory by default. After the upload succeeds, you can move it manually.
Why does a WeCom account dataset occasionally update 0 rows?
Answer: Information retrieval failed, usually because of missing permissions. You can find the dataset ID in O&M logs and use it to query the error message. Then contact the WeCom administrator for assistance. For example, if the error is errCode=60020, the request IP is not in the whitelist. Add the prompted IP to the whitelist to resolve it.
