System Integration FAQ
1. Where can I find the unified account integration API interface?
Guandata provides a complete set of user and user group management public API interfaces for enterprise IT departments to implement unified account management integration. For related function descriptions, please see: Unified Account Integration
2. Does Guandata BI support single sign-on with multiple systems simultaneously?
Answer: No. Only supports one system to achieve single sign-on with BI, external accounts and BI accounts are one-to-one corresponding.
3. Single login settings, does it include mobile? Can't mobile and desktop log in simultaneously?
Answer: Currently the following situations don't participate in single login account kick-out:
?DingTalk/WeChat Work embedding (PC & Mobile)
?SSO login
?PC DingTalk/WeChat Work QR code login
?Other third-party integration login
4. Does Guandata have backup mechanisms?
Answer: Yes. As long as server disk space is sufficient, Guandata will deploy automatic backup of overall data at 02:30 every morning, backups are saved for 7 days. Once the system encounters emergency situations, you can choose to rollback to data within 7 days.
5. Do we share servers for Delta Lake and Spark?
Answer: Delta Lake is not a service, it's just a plugin for Spark.
6. Does SaaS support DingTalk integration?
Answer: Due to DingTalk limiting single IP to only be used by one company, SaaS environment doesn't support DingTalk account integration for now, but can do simple integration of DingTalk embedded applications, achieving quick login through remembering passwords.
7. Does SaaS support WeChat Work integration?
Answer: Yes, for SaaS customer WeChat Work integration, you need to contact operations colleagues to open the entry, and modify the corresponding domain in the database.
8. What is the timeout limit for BI platform API interfaces?
Answer: The API interface itself has no timeout, but the connection layer does, default is 3 minutes. If modified, the modified value applies.
9. Can API uploaded datasets specify the folder to store datasets?
Answer: Cannot specify during API upload, defaults to storing in root directory. After successful upload, you can move it yourself.
10. Why do WeChat Work account datasets occasionally update 0 rows of data?
Answer: Failed to get information, usually due to lack of permissions. You can find the dataset id from operation logs to query error information, contact WeChat Work administrator for assistance (if error errCode=60020, it means the request IP is not in the whitelist, add the prompted IP to the whitelist to resolve)
