Risky Operation Reminder

To ensure the availability and stability of BI services, contact us in advance for assistance if you encounter any of the following situations during internal operations and maintenance:

Changing the Server Internal Network IP

Calls between BI services require internal network IP information. After the IP is changed, the cluster must be reinstalled and configuration must be modified before BI services can continue to work properly.

Therefore, if a change is required, coordinate resources and deployment work at least one day in advance.

Predictable Power Outage, Shutdown, or Physical Server Restart

Notify us in advance to shut down services, preventing data loss or damage caused by abnormal shutdown.

Server Configuration Upgrade and Maintenance

This includes but is not limited to CPU, memory, and disk expansion, as well as switching between physical servers and cloud servers.

Expanding capacity on the original machine involves modifying service parameters. If parameters are not modified, the expansion will not take effect.

Expanding capacity on a different machine may also involve data backup and migration, as well as system redeployment. Communicate the specific plan in advance.