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How to Change Account Password

Background

  • System automatically generated initial passwords are generally too simple and uniform, or disordered and not conducive to memory, it's recommended to change the password after first login;

  • For account security considerations, it's also recommended to change passwords regularly;

Modification Methods

1. Users can modify themselves when logged in

Function entry: Click user avatar (upper right corner of interface) - Account Settings - Password - Modify

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After entering the old password, input the new password and confirm, then save, and the password can be successfully modified.

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Password must meet the following standards: Length 8~32 characters; password consists of at least 2 types of letters, numbers, and symbols.

2. When forgetting password

  1. Click "Forgot Password" on the login page

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  1. Input domain, account, image verification code, then click next (single domain environment doesn't need to input domain)

Multi-domain:

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Single domain:

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  1. After account and other information verification passes, we will send a verification code to your email, need to input the verification code received in the email within the verification code validity period (1 hour), then click next.

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  1. Set new password.

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  1. Complete and use the new password to log in again.

  1. In Administrator Settings-Enterprise Settings-Email Service, enable and configure email service

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If already configured previously, you can ignore. For detailed configuration, please refer to the document Email Service Configuration

  1. In Administrator Settings-System Management-Login Settings, check the password reset method "Email"

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  2. After the function is enabled, users can self-service reset by clicking "Forgot Password" on the login page.