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Basic Feature FAQ

Answer: The parameter is not written into the target card field, so linkage cannot occur. To enable linkage, create a field in the target card and add the parameter. If the newly created field with the parameter is not used, linkage does not take effect.

Why is there no export entry for a dataset?

  1. First confirm whether the Allow users to export data switch is enabled. Path: Admin Settings/System Management/Advanced Settings/Export Settings.

  2. Check whether the user's role has dataset export permission. Path: Admin Settings/Permission Management/Role Permission Configuration. Check whether export permission is selected for Data Center/Dataset.

  3. Confirm whether the user has permission for the specific dataset. Path: Admin Settings/Permission Management/User Permission Configuration/the user account/Dataset Permission. Check whether the user has exporter permission for the dataset.

Note: Conditions 2 and 3 must both be met before the dataset can be exported.

Does the knowledge feedback feature support only PC?

Answer: New versions support it on all supported clients.

Can scheduled dataset updates be set to different times, such as 14:00 and 19:30?

This is not currently supported. If updates are triggered at multiple time points, the minute value is the same by default. For example, the schedule can be 1:00 and 3:00, or 1:30 and 3:30.

If column permissions are set for a dataset, users without permission see null values for that column on the dataset overview page. Can the invisible columns be hidden directly?

The dataset details page is designed to show the complete data structure.

If columns are hidden, information becomes inconsistent. For example, the page may indicate 10 columns, but users without column permission can see only 5 columns, which can easily cause misunderstanding and make users think the system has a bug.

If the data is made into a table card, users without permission for the column will not see that column field.

Therefore, this does not affect actual use.

Why does sorting in a complex report view not take effect?

If it is a derived table, the derived table has its own sorting logic, which sorts by the ASCII value of strings.

Does the slideshow feature support page turning with a presenter remote?

Yes.

Why is a card alert for a direct dataset with real-time no-cache not triggered?

The real-time page is not open. Although Support real-time card data is selected, the Real-time Data switch on the page is not enabled. If the page is not accessed, page data does not update and the alert is not triggered.

If the current month is January 2021, what time range is selected when I filter from this year to the previous natural month?

The full previous year is selected, because "this year" is calculated based on the year of the previous natural month.

Tables on the edit page and adaptive screen projection do not support carousel. Open the dropdown to the right of the screen projection button and select the original size to enable normal carousel.

Do our delta lake and Spark share the same server?

Delta Lake is not a service. It is a Spark plugin.

Can WeCom open the PC version on PC and the mobile version on mobile?

No. The official WeCom backend configuration does not distinguish between PC and mobile. DingTalk supports this.

How do I view a card's query SQL?

In Admin Settings - System Management - Advanced Settings, enable the Allow viewing query SQL or Spark scripts switch.

In advanced calculations for YoY and period-over-period, what does the selected date mean?

Selected date = baseline date.

If the selected date is today, today is compared with yesterday.

If the selected date is yesterday, yesterday is compared with the day before yesterday.

If the selected date is the previous n days, the previous n days are compared with the previous n-1 days.

If the selected date is this year, this year is compared with last year.

If the selected date is last year, last year is compared with the year before last.

If the selected date is the previous n years, the previous n years are compared with the previous n-1 years.

Why can't a dataset be saved as another dataset? Why is there no Save As entry?

Answer: The dataset Save As feature can be enabled in version 4.7 or later. Also confirm whether you have permission for the dataset.

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Why do different accounts see different left menu orders after login?

Answer: The left menu order supports custom settings for each user. Users can drag the order themselves, and the change takes effect only for their own account.

To use a globally unified order, place the pages under Enterprise Pages. The page order there takes effect globally and can be modified only by an administrator.

How do I enable Web Service datasets?

This feature is currently controlled by a backend switch and is disabled by default. If you need to use it, change the corresponding feature switch configuration on the server. For details, see Ingesting Data from Web Service.

What is the overview page, and how do I hide it?

The overview page appears at the top of the dashboard directory. It works like a personal draft page. An overview page is automatically created for each user account. Its link usually follows this format: https://$home_url/page/overview.
The overview page is visible only to the individual user. Other users cannot view it. To disable the overview page, turn off the feature switch in Admin Settings - System Management - Advanced Settings. This applies to BI version 3.11.0 and later.

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