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Basic Function FAQ

1. Why can't newly created parameter filters be linked?

Answer: The target card field does not have the parameter written in, so linkage cannot be generated. To achieve the linkage effect, you need to create a new field in the target card and add the parameter. If the newly created field with parameters is not used, the linkage will not take effect.

2. Why is there no export entry for datasets?

  1. First, confirm whether the "Allow users to export data" switch is turned on. Path: Administrator Settings/System Management/Advanced Settings/Export Settings.

  2. Check whether the user's role has export permissions for datasets. Path: Administrator Settings/Permission Management/Role Permission Configuration/"Data Center/Dataset" whether export permissions are checked.

  3. Confirm whether the user has specific permissions for the dataset. Path: Administrator Settings/Permission Management/User Permission Configuration/User Account/Dataset Permissions, whether there are specific dataset exporter permissions.

Note: Conditions 2) and 3) must be met simultaneously to export datasets.

3. Is the knowledge feedback function only supported on PC?

Answer: New versions all support it.

4. Can the scheduled execution time for dataset updates be set to 14:00 for one and 19:30 for another?

Not supported for now. If multiple time points trigger updates, the default minutes are the same, such as all at 1:00, 3:00, or 1:30, or 3:30.

5. When setting column permissions for datasets, on the dataset overview page, people without permissions can only see null data under that column. Can columns that cannot be seen be directly hidden?

The dataset details page itself is designed to display the complete data structure.

If hidden, there will be information asymmetry issues (it says 10 columns above, but below, due to lack of column permissions, only 5 columns can be seen, which is more likely to cause misunderstanding, thinking the system has bugs).

If made into a table card, then if there is no column permission for that column, the column field will be hidden.

So, in actual use, it doesn't affect anything.

6. Why doesn't sorting in complex report views take effect?

If it's a derived table, the derived table has its own sorting logic, which is sorted by the ASCII value of strings.

7. Does the slideshow function support page turning control with a page turning pen?

Yes, it's supported.

8. Why are alerts for direct connection dataset real-time uncached cards not triggered?

The real-time page is not opened. "Support real-time card data" is checked, but the "Real-time Data" switch is not turned on on the page. If the page is not accessed, the page data will not be updated, so alerts will not be triggered.

9. Assuming it's January 2021, what is the time range when I filter "this year to last natural month"?

The entire last year, because "this year" is calculated based on the year of the last natural month.

10. Why doesn't regular table rotation take effect?

Tables in editing pages and adaptive projection screens don't rotate. After selecting "Original Size" from the dropdown on the right side of the projection button, rotation will work normally.

11. Do we share servers for Delta Lake and Spark?

Delta Lake is not a service, it's just a plugin for Spark.

12. Can WeChat Work achieve that opening on PC shows PC version and opening on mobile shows mobile version?

No. WeChat Work official backend configuration does not distinguish between PC and mobile versions. DingTalk can.

13. How to view the query SQL of cards?

Turn on the "Allow viewing query SQL or Spark scripts" switch in Administrator Settings-System Management-Advanced Settings.

14. What does the selected date mean in the year-over-year comparison in advanced calculations?

Selected Date = Base Date

Selected date is today = today compared to yesterday

Selected date is yesterday = yesterday compared to day before yesterday

Selected date is n days ago = n days ago compared to n-1 days ago

Selected date is this year = this year compared to last year

Selected date is last year = last year compared to year before last

Selected date is n years ago = n years ago compared to n-1 years ago

15. Why can't datasets be saved as? No "Save As" entry?

Answer: The dataset "Save As" function can be enabled in version 4.7 and above. Also, you need to confirm whether you have dataset permissions.

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16. Why do different accounts see inconsistent left menu order when logging in?

Answer: The left menu order supports custom settings for each user, that is, you can drag the order yourself and it only takes effect for your own account.

If you need to achieve global unified order, you can put pages in the enterprise pages, where the page order is globally effective and can only be modified by administrators here.

17. How to enable Web Service datasets?

This function is currently controlled by backend switches and is disabled by default. If you need to use it, you can change the corresponding function switch configuration on the server side. For details, see: Access Data from Web Service

  1. What is the overview page and how to hide it?

The top of the dashboard directory is the overview page. The overview page is equivalent to a personal draft page, and each user account will automatically create an overview page when created. The general link format is https://$home_url/page/overview.
The overview page is only visible to the user personally, other users cannot view it. If you want to close the overview page, you can turn off the function switch in Administrator Settings-System Management-Advanced Settings. (BI version 3.11.0 and above)

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